ICT Sevices

UOF CONTACT PERSON

Roberto Resmini

PERSONAL MAIL

roberto.resmini@polimi.it

FUNCTIONAL MAIL

support-deib@polimi.it

PHONE

02 2399 3524

CELLPHONE

3316408158

OFFICE

Building 20 - Basement floor - 015b

RESPONSIBILITY AREA

ICT services provide support with:

• Internal helpdesk (report collection, IT ticketing system and management of intervention requests, mediator with the University ICT Services).
• Scientific equipment/machines management.
• Technical-administrative management of the intranet.
• Ordinary and extraordinary maintenance, hardware, and software.
• Purchase of new equipment.

ICT support Ticket
VPN Support

Gianfranco Fiori

MAIL

gianfranco.fiori@polimi.it

PHONE

02 2399 3660

OFFICE

Building 20 - Basement floor - 014b

Diego Peruselli

MAIL

diego.peruselli@polimi.it

PHONE

02 2399 4140

OFFICE

Building 20 - Basement floor - 014b

Claudio Pontoglio

MAIL

claudio.pontoglio@polimi.it

PHONE

02 2399 3418

OFFICE

Building 20 - Basement floor - 015b

Carmelo Santoro

MAIL

carmelo.santoro@polimi.it

PHONE

02 2399 3734

OFFICE

Building 20 - Basement floor - 015a